You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen (14) days from the day:
on which you, or a third party named by you who is not the carrier, took possession of the goods;
in the case of a contract for several goods ordered as part of a single order and delivered separately: on which you, or a third party named by you who is not the carrier, took possession of the last item;
in the case of a contract for the delivery of goods in several partial shipments or pieces: on which you, or a third party named by you who is not the carrier, took possession of the last partial shipment or the last piece.
To exercise your right of withdrawal, you must contact us
Spende Dein Pfand gUG (haftungsbeschränkt)
Am Wassermann 31
50829 Cologne
Phone: +49 221 29246389
Fax: +49 221 29246387
Email: info@spendedeinpfand.com
by means of a clear declaration (e.g. a letter sent by post, fax, or email) of your decision to withdraw from this contract.
You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen (14) days from the day on which we received notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you notify us of your withdrawal from this contract.
The deadline is met if you send the goods before the fourteen (14) day period expires. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss of value is due to handling of the goods that was not necessary to inspect their condition, properties, and functioning.
Muster-Widerrufsformular
If you wish to withdraw from the contract, please complete this form and return it to us –
[Your name]
[Your address]
[Postcode City]
Spende Dein Pfand
Am Wassermann 31
50829 Cologne
[Date]
Request for withdrawal from the contract dated [date of contract], contract number: [contract number]
Dear Sir or Madam,
I hereby wish to exercise my statutory right of withdrawal and withdraw from the contract concluded with you on [date of contract] for [name of product/service], contract number: [contract number].
I kindly ask you to process the withdrawal of my contract in due time and to confirm in writing that the contract has been cancelled. In accordance with the statutory provisions, I am entitled to a right of withdrawal that may be exercised within 14 days of receipt of the goods / use of the service.
If required, I am prepared to return the product to you without delay. Please let me know how I can return the product to you and whether I must bear the costs of the return shipment.
I ask you to refund the amount already paid for [name of product/service] promptly and in full to the account specified below.
Please confirm to me in writing the receipt of my withdrawal and the processing of the refund.
I am happy to answer any questions. You can reach me at [your phone number] or by email at [your email address].
Thank you for your understanding and the prompt processing of my request.
Kind regards,
[Your name]